Below, you can see the full list of finalists for the UK Complaint Handling Awards™ 2022.
Huge congratulations to everyone who’s been shortlisted - your commitment to your customers is truly remarkable, and we wish you the best of luck at the Awards Finals on March 10.
Now it’s time to book your tickets, prepare your presentation and get ready to celebrate with your team!
Most Improved Complaint Handling
BUPA Global in partnership with Aptean
Dwr Cymru Welsh Water
James Hay Partnership Management Ltd
Staysure Group
The Very Group
Tusker
Utility Warehouse
Best Complaint Handling
ALDI Stores Ltd
Dwr Cymru Welsh Water
Morses Club in partnership with Aptean
Staysure Group
Tusker
Best Use of Customer Insight & Feedback
ALDI Stores Ltd
Financial Services Compensation Scheme
Tusker
Vodafone in partnership with Civica
Vulnerable Situations
Capita
Financial Services Compensation Scheme
Utility Warehouse
Utilities
TalkTalk Business
Vodafone in partnership with Civica
Financial Services
Ageas UK Ltd
Close Brothers in partnership with Aptean
Firstsource Solutions in partnership with Post Office Insurance
Tesco Bank in partnership with Civica
Best Customer Service
ALDI Stores Ltd
BUPA Global in partnership with Aptean
Firstsource Solutions in partnership with Post Office Insurance
Best Complaint Handling Team of the Year
Ageas Insurance Ltd